Safe and Informed Betting

nova88 bd Responsible Gaming Guidelines

Betting and casino games are a form of entertainment — but they are best enjoyed in moderation. nova88 bd believes that when every player stays aware of their own limits, the gaming experience becomes more enjoyable.

For players aged 21 and above — strictly prohibited for those under 21
RESPONSIBLE
Safe, Moderate and Responsible Gaming

Why Responsible Gaming Matters


Online betting and gaming are primarily for fun and entertainment. However, when gaming goes out of control, it can have a negative effect on personal, family and financial life. nova88 bd always wants every user to play within their own means and to seek help when needed.

We believe that making informed decisions is the foundation of a healthy gaming experience. That is why we have clearly stated our responsible gaming policy in all our terms and conditions and have put in place a number of protection tools for our users.

Before every session, ask yourself: can I afford to lose right now? If the answer is no, take a break. Betting should never be considered a source of income — it is purely a form of entertainment.

To register on nova88 bd and take part in any game or bet, the user must be at least 21 years old. Opening an account or making a deposit is completely prohibited for those under 21. If a parent or guardian suspects that an underage member of their family is using this platform, please contact us immediately.

21+

Minimum age to participate in all games and betting activities

Your Protection Tools


nova88 bd provides users with several practical tools to help them stay in control of their gaming. Contact our 24/7 live chat at any time to activate these limits.

Set a Deposit Limit

Set a maximum daily, weekly or monthly deposit amount. Once the limit is active, no further deposits beyond that amount will be possible.

Set a Loss Limit

Decide in advance the maximum amount you can lose within a set period. Once the limit is reached, betting will stop automatically.

Session Time Limit

Set how long you play each day. Once the time is up, the system will notify you and encourage you to take a break.

Break Period

If you want to take a break for a few days, activate a cool-off period of 7, 15 or 30 days. During this time, you will not be able to log in to your account.

Self-Exclusion

If you feel you need a long-term break, submit a request for permanent or long-term self-exclusion. This decision remains fully confidential.

Reality Check Reminder

Set up pop-up notifications at regular intervals to remind you how long you have been playing and your total gains and losses.

To activate any of the above protection tools or to find out more, contact us via live chat or email — support is available 24 hours a day, seven days a week.

Recognising the Warning Signs


Certain behaviours indicate that gaming is going beyond entertainment and becoming a problem. If you notice these signs in yourself or a family member, seek help immediately.

Placing bets repeatedly to try to recover lost money — many people call this 'chasing losses', but it only makes the situation worse.

Neglecting family, friends or work responsibilities because of betting.

Taking on debt or spending savings to gamble — using money that was set aside for other needs.

Hiding betting activity from family or friends, or lying about how much time and money you are spending.

Feeling restless, angry or anxious when not playing — finding it hard to go about normal life without gambling.

Feeling the need to place increasingly larger bets to get the same level of enjoyment as before.

Check Yourself


Ask yourself the questions below. If you answer yes to more than one, it is recommended that you speak with our support team.

Have I bet beyond my budget?

Have I kept playing after a loss just to recover what I lost?

Have I given false information to a family member about my gaming?

Has betting caused harm to an important responsibility or relationship?

Do I feel restless or irritable when I try to stop playing?

Do I feel like I am losing control over my gaming?

Honestly assessing yourself is a sign of strength, not weakness.

Where to Find Support


Asking for help takes courage. nova88 bd provides direct support, and you can also get help from family, friends and professional counsellors.

nova88 bd Live Chat

Our 24/7 live chat support is available in Bengali and English. Talk to us about self-exclusion, setting limits or any concern — completely confidentially.

Email Support

Contact us confidentially by email. Our support team responds in both Bengali and English and handles your matter with complete privacy.

Family and Trusted Friends

Talk openly with a close family member or trusted friend. Their support plays the biggest role in bringing about lasting change.

Professional Psychologist

Consult a licensed psychologist or counsellor in Bangladesh. Specialists trained in addiction can show you an effective way forward.

Support Groups

Join a support group made up of people going through the same situation. Sharing experiences reduces isolation and makes positive change easier.

Financial Advice

If betting has led to financial difficulties, speak with a financial advisor. They can help with debt management and budget planning.

nova88 bd's Commitment


nova88 bd is committed to creating a safe and trustworthy betting environment. In accordance with our privacy policy, every user's personal data and gaming activity is kept secure. Self-exclusion or limit requests are handled with complete confidentiality and are not shared with any third party.

We ensure that players under 21 cannot open an account or make a deposit on our platform. The age verification process is active from the very start of registration. If a suspicious account is identified, we investigate it and close it if necessary.

We believe that informed and responsible gaming brings genuine enjoyment over the long term. To learn more about us, visit our About Us page — it contains information about nova88 bd's service values and goals.

Before every bet, keep this in mind: betting is one entertainment option — not a necessity. Stay in control, play within your limits and seek help when you need it.

Tips for Healthy Gaming Habits


Set a fixed budget before you play — and only use that amount.

Stick to a time limit — playing for hours on end increases mental fatigue.

Play with a clear head — do not bet when you are angry, frustrated or under stress.

Balance betting with other forms of entertainment — do not make it your only hobby.

Do not stake more money on the next bet to try to recover a loss.

Do not bet with money you need for essentials — rent, food or education.

Avoid betting entirely if you are under the influence of alcohol or drugs.

Never place a bet with the belief that betting is a guaranteed path to profit.

Responsible Gaming FAQ


Contact us via live chat or email and submit a self-exclusion request. We will suspend or permanently close your account based on the duration you choose (short-term or long-term). The entire process is fully confidential.

For a short-term break (cool-off period), your account is reactivated automatically once the period ends. However, for long-term or permanent self-exclusion, the account cannot be reopened before the set period expires — this is intentionally made difficult so the decision remains effective.

Yes, reducing a deposit limit takes effect immediately. However, requests to increase a limit take some time to process — this is to prevent unintended increases.

No. To open an account, make a deposit, or take part in any game or bet on nova88 bd, the user must be at least 21 years old. Any account found to belong to someone under 21 will be closed immediately.

Talk to them directly and with empathy. If needed, contact our support team — we can guide you on how to help a family member. Seeking advice from a professional counsellor or psychologist is also an effective step.

Yes, completely free. Deposit limits, loss limits, session limits, cool-off periods and self-exclusion are all available to nova88 bd users at no charge. Using these tools has no negative impact on your account.

You can reach nova88 bd's 24/7 live chat and email support in Bengali. For general questions, visit our FAQ page — you will find answers to many topics there. For serious issues, speaking directly with a professional counsellor is also advisable.