nova88 bd Terms and Conditions
This document sets out all the conditions, rights and responsibilities that apply to using the nova88 bd platform. Please read it in full before registering or accessing the site.
Table of Contents
Welcome to nova88 bd. These terms and conditions ("Terms") form a legal agreement that applies to the use of all services provided through the nova88 bd platform. By registering on the site, logging in, or using any service, users are considered to have read, understood and accepted these Terms in full.
Our Privacy Policy is an integral part of these Terms and applies alongside them. Reading that document is necessary to understand how personal information is collected, stored and used.
1. General Provisions
These Terms are entered into between the nova88 bd operator and each registered user. nova88 bd is an online betting and casino platform that provides sports betting, live casino, slots, fishing games and other related entertainment services.
These Terms are written in English and apply to Bangladeshi users. In the event of any ambiguity in language, the meaning of the original document shall prevail.
nova88 bd reserves the right to change these Terms at any time, with or without prior notice. Continuing to use the site after revised Terms are published will be considered acceptance of the new terms.
2. Account Registration
2.1 Registration Process
To open an account at nova88 bd, all required information must be provided accurately and completely. The name, date of birth, mobile number and other details submitted at the time of registration must be verifiable and truthful.
- Each person may open only one account.
- Registering multiple accounts from the same device or IP address is prohibited.
- Registering under another person's name or using false information is strictly prohibited.
- nova88 bd reserves the right to verify or reject any registration request.
2.2 Identity Verification (KYC)
nova88 bd may request documents such as a national identity card or passport to verify an account. Failure to complete verification in time may restrict withdrawals or other account features.
3. Age Limit and Eligibility
By registering, users confirm that they are at least 21 years of age. If evidence of being underage is found, the account will be closed immediately and deposited funds may be forfeited.
In addition, at the time of registration users must confirm that they are participating of their own free will and are not subject to any restrictions related to gambling or betting.
4. Account Security
4.1 Password and Login
It is the user's own responsibility to keep their account login details completely confidential. Passwords should not be shared with any third party. If unauthorized access is suspected, contact customer support immediately.
The user is responsible for all activities carried out using their login credentials. nova88 bd is not liable for any third-party access unless it is proven that a system fault existed.
4.2 OTP and Verification
Some transactions or logins may require OTP verification. Sharing an OTP with anyone is strictly prohibited — nova88 bd staff will never ask for your OTP.
5. Deposits and Withdrawals
5.1 Deposits
bKash, Nagad, Rocket and Upay are accepted for deposits at nova88 bd. The minimum deposit amount is ৳500. If a completed deposit does not appear in your account promptly, please contact customer support.
Deposits may only be made from a mobile banking account registered in the name of the account holder. Deposits through third parties are not accepted.
5.2 Withdrawals
Withdrawal requests are generally processed within 1 hour. The minimum withdrawal amount is ৳500. Withdrawals can be made via bKash, Nagad, Rocket and Upay.
Account verification must be completed before making a withdrawal. To withdraw from bonus funds, the specified wagering requirements must be met.
5.3 Transaction Verification
nova88 bd retains records of all financial transactions. In the event of any dispute, system records will be considered the final evidence.
6. Bonuses and Promotions
6.1 Welcome Bonus
nova88 bd offers a 100% bonus for new users, up to a maximum of ৳10,000. The bonus amount must be wagered 10 times before it can be withdrawn.
For example:
- ৳1,000 deposit → ৳1,000 bonus → total balance ৳2,000 → wagering: ৳1,000 × 10 = ৳10,000.
- ৳20,200 deposit → ৳10,000 bonus (maximum) → total balance ৳30,200 → wagering: ৳10,000 × 10 = ৳1,00,000.
6.2 Bonus Rules
- Bonuses apply to eligible accounts only.
- Claiming bonuses using multiple accounts is strictly prohibited.
- If bonus abuse is suspected, nova88 bd reserves the right to cancel the bonus.
- VIP cashback and other promotions have their own applicable terms and conditions.
7. Betting Rules
7.1 Placing Bets
Once a bet is confirmed, it cannot be cancelled or changed unless nova88 bd itself makes a correction due to a technical error. It is the user's responsibility to verify all details before placing a bet.
Odds or payout rates may change at any time. The odds in effect at the moment a bet is confirmed will be considered final.
7.2 Limits and Restrictions
nova88 bd may set betting limits for any user. If unusual betting patterns or any suspicion of match manipulation is detected, the relevant bet may be voided.
7.3 Special Provisions for Sports Betting
If a match is abandoned or postponed, nova88 bd will follow the applicable rules to determine the outcome of the related bet. For live betting, system data will take precedence if any discrepancy arises due to internet delays.
8. Prohibited Activities
- Creating or operating multiple accounts.
- Obtaining bonus benefits through fraudulent means.
- Attempting to hack an account or gain unauthorized access.
- Exploiting any bugs in the game or betting software.
- Using any automated tools or bots to bet or play games.
- Using the platform for money laundering or any illegal activity.
- Attempting to gain unauthorized access to other users' accounts.
- Intimidating or threatening nova88 bd staff.
9. Account Suspension and Closure
9.1 nova88 bd's Rights
nova88 bd may temporarily suspend or permanently close any account in the following circumstances:
- If there is suspicion or evidence of a breach of these Terms.
- If fraud or money laundering is suspected.
- If documents requested for verification are not provided within the specified time.
- On the order of a court or regulatory authority.
9.2 Voluntary Closure by User
Users may also request account closure on their own initiative. In this case, any verified withdrawable balance will be returned. However, any bonus-related funds will not be returned if the wagering requirements have not been met.
To learn more about self-exclusion or setting limits as part of responsible gaming, please visit our Responsible Gaming page.
10. Dispute Resolution
In the event of a dispute, users must first contact nova88 bd's customer support. General complaints are resolved quickly via live chat or email. For detailed questions and common issues, you can visit our FAQ section — answers to common questions are available there directly.
10.1 Investigation and Decision
nova88 bd investigates disputes and makes decisions after considering information from both parties. During the investigation, the relevant account or transaction may be temporarily held.
If a bet or transaction is affected by a technical error, nova88 bd reserves the right to correct or cancel it, even after the outcome has been settled.
10.2 Time Limit
A dispute not raised within 30 days of the incident may no longer be accepted. It is the user's responsibility to submit a complaint within this time limit.
11. Limitation of Liability
nova88 bd is not responsible for financial losses resulting from betting or gaming. Users bet or play games on the platform of their own free will and at their own risk.
nova88 bd will not be liable in the following situations:
- Problems caused by internet disconnection.
- Failure of third-party service providers.
- Issues with the user's own device or security vulnerabilities.
- Temporary service disruptions resulting from unexpected technical incidents.
- The user's login credentials falling into the hands of a third party.
nova88 bd always aims to maintain service quality, but cannot guarantee 24/7 uninterrupted availability. The service may be temporarily unavailable during maintenance or upgrades.
12. Changes to Terms
nova88 bd may change, revise or remove any part of these Terms at any time. For significant changes, an effort will be made to notify users via their registered email or a notice on the platform.
Continuing to use the site after revised Terms are published will be taken as acceptance of the new terms. It is therefore necessary for users to check this page regularly.